Terms of Service

Acceptance of Terms

By accessing and using the services provided by orbitaplus AG ("we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, do not use this service or access our website.

Company Information

Services Description

orbitaplus provides professional spa and wellness services including but not limited to therapeutic massage, facial treatments, holistic wellness programmes, and related spa services. All services are provided by qualified professionals in accordance with industry standards and applicable regulations.

User Obligations

By using our services, you agree to:

• Provide accurate and complete information when booking appointments
• Disclose any relevant health conditions or concerns before treatment
• Arrive on time for scheduled appointments
• Treat our staff and facilities with respect
• Follow all safety instructions and guidelines provided by our staff
• Comply with our cancellation and rescheduling policies
• Pay for services in accordance with our payment terms
• Use our website and services only for lawful purposes

Booking and Cancellation Policy

Appointments must be booked in advance through our contact channels. We require:

• At least 24 hours' notice for appointment cancellations
• Payment confirmation for certain premium services
• Completion of health questionnaires before first treatments
• Valid identification for appointment verification

Health and Safety

Your health and safety are paramount. You must inform us of any medical conditions, allergies, injuries, or medications that might affect your treatment. We reserve the right to refuse or modify services if we believe they may not be suitable for your health condition. Pregnant clients and those with certain medical conditions may require medical clearance before treatment.

Payment Terms

Payment is due at the time of service unless alternative arrangements have been made. We accept various payment methods as displayed at our facility. Prices are subject to change without notice, though confirmed bookings will honour the agreed price. Additional charges may apply for premium services or products.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of orbitaplus or its content suppliers and is protected by Austrian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms of Service. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, orbitaplus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless orbitaplus, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

Force Majeure

orbitaplus shall not be liable for any failure or delay in performance under these Terms of Service which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

Modifications to Services and Terms

We reserve the right to modify or discontinue our services at any time without notice. We may also revise these Terms of Service from time to time. The most current version will always be posted on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Austria. Any disputes arising under or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts of Austria, specifically the courts of Graz, Styria.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and enforceable.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service. Upon termination, your right to use our services will cease immediately. All provisions of the Terms of Service which by their nature should survive termination shall survive termination.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and orbitaplus concerning the use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: